911 Communications

Captain Frank Copeland

email Captain Frank Copeland

Captain Frank Copeland is the commander of the Communications-Addressing Division and the Office of Professional Standards. He is responsible for managing the daily operations of the 911 center and conducting inquiries and investigations into allegations of serious misconduct by any Gilmer County Sheriff’s Office employee. Captain Copeland also serves as the public information officer for the Sheriff’s Office and is the agency’s Crisis Negotiation Team Leader.

Captain Copeland is an 19-year veteran law enforcement officer, beginning his career in Moultrie, Georgia in 1998. He also served with the Woodstock and Holly Springs, Georgia Police Departments before coming to the Gilmer County Sheriff’s Office in 2005. During his law enforcement career, Captain Copeland has served in such varied positions as a patrol officer, detective, uniform division commander, administrative division commander and was the interim Chief of Police in Holly Springs, Georgia. Since joining our agency, Captain Copeland has served as a patrol deputy, court deputy, detective, internal affairs investigator, public information officer and division commander.

Captain Copeland serves as the commander of the Human Resources, Sexual Offender and Background Investigations and Certification Units. Captain Copeland is a member of the National Internal Affairs Investigators Association. He is also a State of Georgia Law Enforcement Certification Assessor and Certification Manager. Captain Copeland is certified as an Accreditation Manager by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) Captain Copeland is a graduate of the State of Georgia’s Law Enforcement Professional Management Program. During his career, Captain Copeland has completed over 1900 hours of advanced and in-service training.

For non-emergencies please transfer to hospital

911 is dispatched for:

Gilmer County Sheriff’s Office
Gilmer County Fire Department
Gilmer County EMS (2 manned stations)
Ellijay Police Department
Ellijay Fire Department
10 Volunteer Fire Stations
East Ellijay Police Department
Animal Control
TAC/Training Officer