The Gilmer County 911 Communications Center is the vital link between the public and emergency services throughout Gilmer County. Operating 24 hours a day, seven days a week, the center is staffed by highly trained public safety telecommunicators who answer emergency and non-emergency calls and coordinate the dispatch of law enforcement, fire, and emergency medical services.

The Communications Center provides dispatch services for the Gilmer County Sheriff’s Office, Ellijay Police Department, East Ellijay Police Department, Gilmer County Fire and Rescue, and emergency medical services. Our telecommunicators handle thousands of calls each year, working tirelessly to ensure a rapid and appropriate response to every request for assistance.

Every call received at the center is answered by a certified professional trained to assess the situation quickly, provide life-saving instructions when necessary, and dispatch the proper resources. As the “first responders,” our telecommunicators play a critical role in emergency response, gathering essential information, calming callers in crisis, and initiating the rapid deployment of help — often making the difference between life and death before field units even arrive on the scene.

In addition to emergency response, the 911 Center is key in supporting field operations and managing communications during major incidents, severe weather events, and large-scale public safety emergencies.

The Gilmer County 911 Communications Center is steadfastly committed to professionalism, accuracy, and service excellence. Our telecommunicators are often the first voices a citizen hears in their time of need, and they serve with compassion, urgency, and dedication to the safety of the entire community.